Privacy policy.
Welcome to KRUPT SUPPS, your go-to source for health and fitness products, clothing, and accessories. This Privacy Policy outlines how KRUPT SUPPS manages your Personal Information through our website, social media platforms, and direct communications with us.
PURPOSE OF THIS PRIVACY POLICY
1.1. At KRUPT SUPPS, we recognise the importance of privacy and confidentiality of Personal Information as defined by the Privacy Act. We respect your privacy rights and are committed to safeguarding the personal and financial details you provide us. This Privacy Policy applies to all individuals who use our Services or whose Personal Information we process.
1.2. Our dedication to privacy encompasses anyone using our Online Platforms and Services. We aim to provide clarity on the Personal Information we collect, why we collect it, how we obtain it, and the rights you possess regarding your Personal Information. We abide by the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (EU) 2016/679 (GDPR).
COLLECTED INFORMATION
2.1. We collect Personal Information that helps us identify individuals and share relevant details.
2.2. The types of information we may collect include:
Personal Information: Such as name, location, date of birth, and nationality for identification.
Contact Information: Including email addresses, phone numbers, third-party usernames, and addresses to communicate effectively.
Financial Information: Bank or credit card details for transactions and services.
Statistical Information: Behavioural and statistical data about individuals and businesses related to our Services and Online Platforms.
PURPOSES OF COLLECTING PERSONAL INFORMATION
3.1. We collect Personal Information to facilitate the following actions:
Provide Services
Enable Online Platform usage
Communicate about Services and offers
Offer information and advice
Conduct credit checks and reporting
Process payments and create accounts
Facilitate third-party Services
Address complaints or feedback
INFORMATION COLLECTION METHODS
4.1. Information is collected when using our Services, inquiring about KRUPT SUPPS, or engaging with us directly or through our Online Platforms.
USE & DISCLOSURE OF PERSONAL INFORMATION
5.1. We use Personal Information solely for its intended purpose, except with permission or when required by law.
5.2. We retain Personal Information for the necessary period, in accordance with this Policy and relevant laws.
5.3. We do not sell Personal Information unless permitted under specific circumstances (see clauses 8 and 14).
5.4. We may disclose information under specific conditions, such as suspected fraudulent or unlawful activities, legal obligations, or business transfers.
5.5. We adhere to Part IIIA of the Privacy Act regarding credit reporting, including assessment and notification.
5.6. We promptly notify credit reporting bodies about any changes related to defaults or credit details.
HANDLING SENSITIVE INFORMATION
6.1. We collect sensitive information only when necessary for our activities and with your consent or as legally required.
OPTING IN OR OUT
7.1. By clicking "I Agree" or similar buttons, you consent to collection and use of Personal Information according to this Policy.
7.2. Opting out may impact access to Services. If you received undesired information, contact us (see clause 15).
USE OF DE-IDENTIFIED INFORMATION
8.1. We may use de-identified Personal Information to improve business operations, and may provide aggregated, de-identified data to third parties.
8.2. De-identified data ensures individual identification is impossible.
COOKIES
9.1. Temporary or permanent cookies may be used when accessing Online Platforms. Adjust browser settings to disable cookies.
SAFETY & SECURITY
10.1. Personal Information is stored electronically or physically, adhering to industry security standards.
10.2. Industry-standard security measures are employed to protect your information.
10.3. Personal Information may be shared with overseas service providers while ensuring privacy compliance.
10.4. We are not liable for third-party privacy practices.
10.5. Report misuse, loss, or unauthorised access immediately.
10.6. Security breaches are promptly reported to you and relevant authorities.
ACCESS & UPDATES
11.1. Contact us (see clause 15) to update or amend your Personal Information.
11.2. Identity verification may be required.
RIGHT TO BE FORGOTTEN
12.1. Notify us in writing (see clause 15) to delete your Personal Information, except when legal obligations require retention.
LINKS
13.1. Links to third-party services not under our control are provided for convenience. We are not responsible for their privacy practices.
DIRECT MARKETING
14.1. Expect direct marketing communications via phone, email, SMS, or mail.
14.2. We respect communication preferences.
14.3. Unsubscribe using provided options or by contacting us (see clause 15).
COMPLAINTS & DISPUTES
15.1. Contact us (see details below) for complaints about Personal Information handling.
Krupt Supps
13 Concorde Drive Keilor Park 3042
15.2. Attempt resolution directly before escalating disputes.
15.3. Unauthorised access is promptly reported.
GDPR COMPLIANCE
16.1. If accessing our Services from the European Union, GDPR compliance applies alongside the Privacy Act.
16.2. References to Personal Information include Personal Data under the GDPR.
TCPA COMPLIANCE
Text Marketing and notifications:
By providing your phone number, you agree to receive text notifications and marketing offers. Consent isn't required for purchase.
To unsubscribe, reply STOP to any message or use provided unsubscribe links. Standard message and data rates may apply.
GDPR COMPLIANCE FOR TEXT MARKETING
By providing your phone number, you agree to receive text notifications and marketing offers. Consent isn't required for purchase.
Your data will be shared with SMSBump Inc., used to send targeted messages. Unsubscribe by replying STOP to any message or using provided links.
POLICY UPDATES
Changes will be posted on our website for reference. Review amendments when needed.
Version Date: June 2023